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Cisco

Approach to Quality
Cisco's approach to quality can be condensed down to one phrase: "ensuring our customer success". The information contained in this section will help you to gain a better understanding of Cisco's Business Management System, which allows us to accomplish that success. Cisco's Business Management System is made up of two parts; the Quality Management System and the Environmental Management System.

Cisco Fun Facts
Cisco Systems, Inc. is an American multinational technology conglomerate headquartered in San Jose, California, in the center of Silicon Valley, that develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products. Through its numerous acquired subsidiaries, such as OpenDNS, WebEx, Jabber and Jasper, Cisco specializes into specific tech markets, such as Internet of Things (IoT), domain security and energy management.

Cisco is the largest networking company in the world. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ-100 Index and the Russell 1000 Growth Stock Index.

Cisco Systems was founded in December 1984 by Leonard Bosack and Sandy Lerner, two Stanford University computer scientists, who pioneered the concept of a local area network (LAN) being used to connect geographically disparate computers over a multiprotocol router system. By the time the company went public in 1990, when it was listed on the NASDAQ, Cisco had a market capitalization of $224 million. Cisco was the most valuable company in the world by 2000, with a more than $500 billion market capitalization

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I placed a phone order for a very "hot" Panasonic digital camera, generally hard to find and frequently sold at "list price". The saleperson was extremely helpful and courteous and did not make any attempt to pad the order with extras. He confirmed the camera was in stock and assured me it would ship that day even though it was only 15 minutes before the shipping cutoff time for that day. Not only was the price the best price from a legitimate seller, but the camera was delivered to my door by FedEx ground 44 hours after I hung up the phone. I could not be more pleased with this tranaction. ArthurJ
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