CyberPower

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CyberPower

Founded in 1997, Cyber Power Systems (USA), Inc., designs and manufactures a high-quality line of award-winning products, including uninterruptible power supply (UPS) systems, power distribution units (PDUs), surge protectors, mobile charging devices, connectivity devices and Fiber-to-the-Premise (FTTx) backup power solutions. Meeting the growing power needs of businesses and people has helped our organization achieve worldwide success. As a true manufacturer, we are driven by a mission to deliver the highest standard of product quality, performance, and customer value in the industry.

CyberPower is a global manufacturer of power protection and management equipment: uninterruptible power supply (UPS) systems, power distribution units (PDUs), surge protectors, racks and power accessories. As a true manufacturer, CyberPower is driven by a mission to meet the highest standards of product quality, performance, and customer value in the industry.

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A very professional organization. Their stock items ship very quicly and arrive as expected. Backorder items have a estimated ship date which understandably can change as the suppliers make things available. When items ship typically the customer will get an invoice and in most cases a seperate email with detailed shipping info like tracking. Although the tracking information updates have greatly improved they are not 100% so at times a item may ship but tracking will not be readily available. The OrderTracking link on the website might show the missing tracking info but the email updates seem to be more reliable. Overall this is a great company, easy to work with, trustworthy and reliable. Customer service I will give my absolute best rating as they are there to help, they do help and they DO NOT under any circumstances give the customer the "run-around". They will gt back to you in a timely manner, usually in hours of your request. They have information that is useful, they answer your question. Quite possibly the best customer service out there. Let me correct that: THE BEST CUSTOMER SERVICE, EVER!!! reseller ratings

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