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Intel is a well-known technology company that designs and manufactures microprocessors, motherboards, and other computer-related hardware. They are known for producing high-performance processors that are widely used in personal computers, servers, and other computing devices. Intel has a long history of innovation and has established itself as a leader in the technology industry.

There are several reasons why you might consider buying from Intel. Firstly, their products are widely available and are used by many leading computer manufacturers. This means that you are likely to find Intel products in many different types of computers and devices, and you can be assured that you are purchasing a reliable and high-quality product.

Another reason to buy from Intel is their commitment to innovation. Intel invests heavily in research and development, which enables them to stay at the forefront of the technology industry. This means that their products are often faster and more efficient than their competitors, which can be a significant advantage for users who require high-performance computing.

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Learn more about SCSI/RAID Controllers

What is a RAID controller?

A RAID (redundant array of independent disks) combines multiple physical drives into one virtual storage device that offers more storage and, in most cases, fault tolerance so that data can be recovered even if one of the physical disks fails. A RAID controller is a hardware device or software program used to manage hard disk drives (HDDs) or solid-state drives (SSDs) in a computer or storage array so they work as a logical unit.

A controller offers a level of abstraction between an operating system and the physical drives. A RAID controller presents groups to applications and operating systems as logical units for which data protection schemes can be defined. Because the controller has the ability to access multiple copies of data on multiple physical devices, it has the ability to improve performance and protect data in the event of a system crash. There are different levels of raid as well, typically the higher the number, the more redundancy your data will have. In some cases 1-2 hard drives can go down before you will be impacted! Another caveat with RAID is the ability to actually speed up your hard drive performance. The more drives you have in your array the more redundant and faster your I/O will become!



In hardware-based RAID, a physical controller is used to manage the RAID array. The controller can take the form of a PCI or PCI Express (PCIe) card, which is designed to support a specific drive format such as SATA or SCSI. (Some RAID controllers can also be integrated with the motherboard.) A RAID controller may also be software-only, using the hardware resources of the host system. Software-based RAID generally provides similar functionality to hardware-based RAID, but its performance is typically less than that of the hardware versions.

Earlier this morning, I called the number you gave me and spoke with your technical support person (Matt). It was SO incredibly refreshing to speak to an actual person to explain the problem. What a world of difference that makes! Novel concept, I know ... Matt was very helpful (and patient and polite etc), and even called me back (which I didn't expect). Hopefully the problem will be taken care of soon, but in the meantime I wanted to pass along how much I appreciate your having a help line that is actually there to help you. (Funny, I know, but true ...) Again, thank you! Barb Barb
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