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Computer software, or simply software, is a generic term that refers to a collection of data or computer instructions that tell the computer how to work, in contrast to the physical hardware from which the system is built, that actually performs the work. In computer science and software engineering, computer software is all information processed by computer systems, programs and data. Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media. Computer hardware and software require each other and neither can be realistically used on its own.

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Ordered via website a 120GB Maxtor 5400 RPM hard drive. Got an email the following day from Steve, saying that item was end of lifed. My fault for not checking the "Status" which was "call". Steve worked with me, exchanging maybe 4 emails back and forth explaining alternatives to get my drive to me by Friday. We had problems with my Credit Card (my fault- a lock was on it) and they worked through that with me. justfor???????
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