Lenovo
Lenovo 5WS0G14994 Services Lenovo Onsite Support (add-on) - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Physica
New Listing!

Part Number: 5WS0G14994
Condition: New
In Stock: 9999  
Real time availability   


Regular:$49.00
Save:$7.65 (16%)

Your Price:
$41.35

As low as $4/month
Buy Now, Pay Later



  • Shipping Insurance
  • Price Match Guarantee
  • Terms of Service Guarantee
  • Identity Theft Protection
FREE with your purchase
Expert Name, Expert Title
Let our Specialist make your purchase easier

Product Specifications



Lenovo Onsite Support (Add-On) - 3 Year - Warranty - On-site - Maintenance - Parts & Labor - Physical 5WS0G14994

3Y ONSITE PRODUCT EXCHANGE UPGRADE FROM 3Y BASE

Manufacturer Part Number: 5WS0G14994

Warranty 3Y Onsite Product Exchange



CPN:3Y ONSITE PRODUCT EXCHANGE UPGRADE FROM 3Y BASE

MANUFACTURER NAME: Lenovo

MANUFACTURER PART NUMBER: 5WS0G14994

UPC EAN CODE:

LANGUAGE: EN

MARKET:US

General Information:

3 Year Lenovo™ Onsite Support (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits

  • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
  • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
  • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
  • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
  • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
  • Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly

Warranty Services

Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

More from the Manufacturer

ManufacturerLenovo Group Limited
Manufacturer Part Number5WS0G14994
Manufacturer Website Addresshttp://www.lenovo.com/us/en/
Brand NameLenovo
Service NameOnsite Support (Add-On)
Product TypeWarranty
Service Information:
Service Main TypeMaintenance
Service Sub TypePhysical
Provided SupportParts Replacement
Repair
Service LocationOn-site
Service Duration3 Year
Service CharacteristicParts & Labor

Date Inserted: Friday September 27, 2024

This product was last updated on Sunday November 3, 2024

All products are brand new and factory sealed unless otherwise stated.
 *** Disclaimer- Information is supplied by the Manufacturer. The image, including color, may differ from actual product appearance. CompSource, Inc. is not responsible for data. ***

Questions and Answers

Questions and Answers

Ask CompSource

Shipping / Returns

Shipping

Ground = $12.95
(EST. Arrival Date between Wed.Nov.6 - Mon.Nov.11)

Two Day Air = $25.00
(EST. Arrival Date on Wed.Nov.6)

Standard One Day = $35.00
(EST. Arrival Date on Tue.Nov.5 after 3PM)

Priority = $45.00
(EST. arrival Date on Tue.Nov.5 in the AM)

U.S Mail Priority (AA,AE,AP only) = $30.00

FedEx International Economy (Canada only) = $85.00

Shipping dates are best estimates based on product location and may vary with holidays.

If product requires trucking, additional fees may apply.

* Some destinations are subject to Applicable State/Duty Taxes

Returns

CompSource realizes that every product may have different return guidelines. Please see the policy below regarding this item.

Please Note: Due to Lenovo's Policy this product is not available for return or exchange and must be handled with Lenovo Direct.

For support on this product, please contact Lenovo. 1-855-253-6686 WWW.LENOVO.COM


Lenovo Company's Information

Lenovo  
Click Lenovo for all products

Toll Free #: 1-855-253-6686

Site:  WWW.LENOVO.COM

Product Reviews

Overall Rating | Write a Review

    Best Sellers
    More Best Sellers

    About Lenovo

    We Are Lenovo


    At Lenovo, we lead in Intelligent Transformation.

    We design technology with smart, intuitive features to transform the user experience.
    At Lenovo, innovation isn't just what we do, it's part of our DNA. It doesn't just make us who we are, it flows through everything we do - from the smartphone in your pocket and light bulbs in your smart home to the servers in your data center. And beyond.



    Our story began more than three decades ago with a team of eleven engineers in China. Today, we are a diverse group of forward thinkers and innovators in more than 160 countries, constantly re-imagining technology to make the world more interesting and to solve tough global challenges.

    We are dedicated to transforming our customers' experience with technology - and how it, and they, interact with the world around us. We call this Intelligent Transformation. We are setting the stage for what's possible with technology shaped by Augmented Intelligence, capable of enhancing and elevating human capability.

    We have a proven history of results with $43B in revenue, hundreds of millions of customers, and four devices sold per second. We owe our success to having:
    • The broadest range of connected devices, from smartphones to the data center.
    • Unmatched efficiency, driven by our scale and end-to-end control of our supply chain.
    • A highly adaptive multi-business strategy.
    • A rich, inclusive culture fostered by a diverse management team.

    Our VIsion
    At Lenovo, our vision is that we will create personal devices more people are inspired to own, a culture where more people aspire to join, and an enduring, trusted business that is well respected around the world.

    This vision guides us in pursuit of our mission to become one of the world's greatest personal technology companies. We will accomplish this through:

    • Smart Devices - Lead in PCs and be respected for our product innovation and quality.
    • Convergence - Provide an ecosystem of smart devices, services and applications powered through the data center to help people connect to what really matters.
    • Culture - Be recognized as one of the best, most trusted, and admired companies to work for and do business with.

    Here are just a few of the most popular Lenovo categories from CompSource:

    We want this to be as easy and stress-free as possible. That's why we're offering to install everything for you. The expertly trained professionals from Buy It Installed provide high quality service and will get everything up and running with little to no hassle on your end.


    Chat with us or give our professionals a quick phone call (800)-413-7361.



    Hi Jordan and Staff @ compsource, I just wanted say thank you for your great service. I ordered my BenQ Display on Monday and it was delivered on Tuesday morning (Yes very next day with free shipping). I was at work so I let Fedex to hold it near by Fedex office. I picked it up Wednesday after work. Set it up last night (2days after I clicked BUY button) and very happy with the product (The product is exactly what I expected). You guys broke the record of customer satisfaction in my online shopping experience in my life. Again thank you for your SPEED, QUALITY, and PRICE. I will definitely recommend you to my family friends and coworkers and not to mention I will buy again from you in the future. _Joji. Anonymous
    More Reviews

    eStores

    Connect With Us