Cisco
Cisco CCX11AQMMEDKITK9 Softwares Unified Contact Center Express V.11.0 Advanced Quality Manager
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Part Number: CCX11AQMMEDKITK9
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Product Specifications



Cisco Unified Contact Center Express v.11.0 Advanced Quality Manager - Media Only - IP Telephony CCX11AQMMEDKITK9

CCX 11.0 ADV QUALITY MANAGER QTY 1 MEDIA

Manufacturer Part Number: CCX11AQMMEDKITK9



CPN:CCX 11.0 ADV QUALITY MANAGER QTY 1 MEDIA
MANUFACTURER NAME: Cisco
MANUFACTURER PART NUMBER: CCX11AQMMEDKITK9
UPC EAN CODE:
LANGUAGE: EN
MARKET:US

General Information:

Deliver omnichannel customer experience across channels with consistency and context to your customers while lowering costs with Cisco® Unified Contact Center Express (Unified CCX). This easy-to-deploy and easy-to-use customer interaction solution supports up to 400 agents and is designed for midmarket companies or enterprise branch offices. Secure and highly available, it supports powerful agent-based services and fully integrated self-service applications, including automatic call distributor (ACD), interactive voice response (IVR), and computer telephony integration (CTI).

Cisco Unified CCX helps deliver each of your contacts to the right agent the first time. It enables this accuracy with sophisticated business rules for inbound and outbound voice, email, web chat, and customer interaction management. Cisco Unified CCX also offers numerous agent and desktop services and can scale to larger, more demanding environments.

You can choose from three Cisco Unified CCX packages: Standard, Enhanced, and Premium, to better match solution functions with your customer contact interaction management requirements. The Cisco Unified CCX solution is tightly integrated with Cisco Unified Communications Manager, Cisco Business Edition 6000 (BE6000), and Cisco Business Edition 7000 (BE7000).

ManufacturerCisco Systems, Inc
Manufacturer Part NumberCCX11AQMMEDKITK9
Manufacturer Website Addresshttp://www.cisco.com
Brand NameCisco
Product NameUnified Contact Center Express v.11.0 Advanced Quality Manager
Product TypeSoftware
Product Information:
Software Main TypeNetwork & Communication
Software Sub TypeIP Telephony
Software NameUnified Contact Center Express v.11.0 Advanced Quality Manager
License Information:
License TypeMedia Only

Date Inserted: Friday September 27, 2024

This product was last updated on Saturday November 9, 2024

All products are brand new and factory sealed unless otherwise stated.
 *** Disclaimer- Information is supplied by the Manufacturer. The image, including color, may differ from actual product appearance. CompSource, Inc. is not responsible for data. ***

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Shipping

Ground = $12.95
(EST. Arrival Date between Wed.Nov.13 - Mon.Nov.18)

Two Day Air = $25.00
(EST. Arrival Date on Wed.Nov.13)

Standard One Day = $35.00
(EST. Arrival Date on Tue.Nov.12 after 3PM)

Priority = $45.00
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U.S Mail Priority (AA,AE,AP only) = $30.00

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Limited returns within 30 days of purchase permitted on this product.

For support on this product, please contact Cisco. 800-553-6387 www.cisco.com


Cisco Company's Information

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Tech Support #: 800-553-2447

Site:  www.cisco.com

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    Cisco's approach to quality can be condensed down to one phrase: "ensuring our customer success". The information contained in this section will help you to gain a better understanding of Cisco's Business Management System, which allows us to accomplish that success. Cisco's Business Management System is made up of two parts; the Quality Management System and the Environmental Management System.

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