Quantum StorageCare Gold Support Plan Zone 1 - Extended Service (Renewal) - 1 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical SDY47-RX01-GL11
SDY47-RX01-GL11 | Quantum®
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Part Number: SDY47-RX01-GL11
Condition: New
In Stock: 9999
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Product Specifications
Quantum StorageCare Gold Support Plan Zone 1 - Extended Service (Renewal) - 1 Year - Service - 24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical SDY47-RX01-GL11
QUANTUM DXI4701 DISK DEDUPLICATION BACKUP APPLIANCE, 5TB USABLE CAPACITY, NAS/VT
Manufacturer Part Number: SDY47-RX01-GL11
MANUFACTURER NAME: Quantum
MANUFACTURER PART NUMBER: SDY47-RX01-GL11
UPC EAN CODE:
LANGUAGE: EN
MARKET:US
| General Information: | |
Offers around the clock support for busy operations, includes 24x7 technical assistance, proactive remote monitoring, next business day parts delivery, installation of non-customer replaceable components and provisional loaner systems in times of disaster. | |
| Manufacturer | Quantum Corporation |
| Manufacturer Part Number | SDY47-RX01-GL11 |
| Manufacturer Website Address | http://www.quantum.com |
| Brand Name | Quantum |
| Service Name | StorageCare Gold Support Plan Zone 1 - Extended Service (Renewal) |
| Product Type | Service |
| Service Information: | |
| Service Main Type | Maintenance |
| Service Sub Type | Electronic and Physical |
| Service Description | 24x7x4 Hour |
| Provided Support | Repair
Parts Replacement Phone Support Web Knowledge Base Access New Releases Update Training Remote Monitoring Loaner |
| Service Response Time | 4 Hour - Repair & Parts Replacement |
| Service Location | On-site |
| Service Duration | 1 Year |
| Service Characteristic | Parts & Labor |
Questions and Answers
Questions and Answers | Ask CompSource |
Shipping / Returns
Shipping
Ground =
FREE
(EST. Arrival Date between
Thu.Oct.31 - Tue.Nov.5)
Two Day Air = $25.00
(EST. Arrival Date on Thu.Oct.31)
Standard One Day = $35.00
(EST. Arrival Date on Wed.Oct.30 after 3PM)
Priority = $45.00
(EST. arrival Date on Wed.Oct.30 in the AM)
U.S Mail Priority (AA,AE,AP only) = $30.00
FedEx International Economy (Canada only) = $85.00
Shipping dates are best estimates based on product location and may vary with holidays.
If product requires trucking, additional fees may apply.
* Some destinations are subject to Applicable State/Duty Taxes
Returns
CompSource realizes that every product may have different return guidelines. Please see the policy below regarding this item.
*** No returns allowed on this item ***
For support on this product, please contact Quantum. 800-677-6268 www.quantum.com
Quantum Company's Information
Click Quantum for all products
Local #: 800-677-6268
Toll Free #: 800-677-6268
Tech Support #: 800-826-8022
Site: www.quantum.com
Product Reviews
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A very professional organization. Their stock items ship very quicly and arrive as expected. Backorder items have a estimated ship date which understandably can change as the suppliers make things available. When items ship typically the customer will get an invoice and in most cases a seperate email with detailed shipping info like tracking. Although the tracking information updates have greatly improved they are not 100% so at times a item may ship but tracking will not be readily available. The OrderTracking link on the website might show the missing tracking info but the email updates seem to be more reliable. Overall this is a great company, easy to work with, trustworthy and reliable. Customer service I will give my absolute best rating as they are there to help, they do help and they DO NOT under any circumstances give the customer the "run-around". They will gt back to you in a timely manner, usually in hours of your request. They have information that is useful, they answer your question. Quite possibly the best customer service out there. Let me correct that: THE BEST CUSTOMER SERVICE, EVER!!! reseller ratingsMore Reviews
