Quantum StorageCare Gold Support Plan - Zone 1 - 1 Year - Service - 24 x 7 x 4 Hour - Exchange - Parts STEXC-SHCH-CG11
STEXC-SHCH-CG11 | Quantum®
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Part Number: STEXC-SHCH-CG11
Condition: New
In Stock: 9999
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Product Specifications
Quantum StorageCare Gold Support Plan - Zone 1 - 1 Year - Service - 24 x 7 x 4 Hour - Exchange - Parts STEXC-SHCH-CG11
QXS-X12 12G EXPANSION NODE, 48TB
Manufacturer Part Number: STEXC-SHCH-CG11
MANUFACTURER NAME: Quantum
MANUFACTURER PART NUMBER: STEXC-SHCH-CG11
UPC EAN CODE:
LANGUAGE: EN
MARKET:US
| General Information: | |
Mission-Critical Premium Support This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance and case resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts. | |
| Manufacturer | Quantum Corporation |
| Manufacturer Part Number | STEXC-SHCH-CG11 |
| Manufacturer Website Address | http://www.quantum.com |
| Brand Name | Quantum |
| Service Name | StorageCare Gold Support Plan - Zone 1 |
| Product Type | Service |
| Service Information: | |
| Service Main Type | Exchange |
| Service Description | 24x7x4 Hour |
| Provided Support | Phone Support
Parts Replacement Online Services Online Training Web Knowledge Base Access New Releases Update |
| Service Response Time | 4 Hour - Parts Replacement |
| Service Duration | 1 Year |
| Service Characteristic | Parts |
Questions and Answers
Questions and Answers | Ask CompSource |
Shipping / Returns
Shipping
Ground =
FREE
(EST. Arrival Date between
Wed.Nov.27 - Mon.Dec.2)
Two Day Air = $25.00
(EST. Arrival Date on Wed.Nov.27)
Standard One Day = $35.00
(EST. Arrival Date on Tue.Nov.26 after 3PM)
Priority = $45.00
(EST. arrival Date on Tue.Nov.26 in the AM)
U.S Mail Priority (AA,AE,AP only) = $30.00
FedEx International Economy (Canada only) = $85.00
Shipping dates are best estimates based on product location and may vary with holidays.
If product requires trucking, additional fees may apply.
* Some destinations are subject to Applicable State/Duty Taxes
Returns
CompSource realizes that every product may have different return guidelines. Please see the policy below regarding this item.
*** No returns allowed on this item ***
For support on this product, please contact Quantum. 800-677-6268 www.quantum.com
Quantum Company's Information
Click Quantum for all products
Local #: 800-677-6268
Toll Free #: 800-677-6268
Tech Support #: 800-826-8022
Site: www.quantum.com
Product Reviews
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Thanks Jordan for the reply, and going well beyond anything I would expect from a company helping it's customers. Most company employees would have simply looked at their catalog and said "if it's not here in our catalog we don't have it" So to say I was pleasantly surprised would be an understatement, as a matter of fact I think the way you personally handled my inquiry is a great example of what customer service should be about, and will be using this example at my next meeting with my employees. Keep up the good work, Compsource is very fortunate to have you on their team. Sincerely, Don / President Beauty and Health Institute Don KruseMore Reviews
