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MSI Modern 14 Modern 14 B11SB-651 14" Rugged Notebook - Full HD - Intel Core i7 11th Gen i7-1195G7 - 16 GB - 512 GB SSD - Blue Stone - Intel Chip - 1920 x 1080 - Windows 10 Home - NVIDIA GeForce MX450 with 2 GB - In-plane Switching (IPS) Technology - MODERN14B651
Part Number: MODERN14B651

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Earlier this morning, I called the number you gave me and spoke with your technical support person (Matt). It was SO incredibly refreshing to speak to an actual person to explain the problem. What a world of difference that makes! Novel concept, I know ... Matt was very helpful (and patient and polite etc), and even called me back (which I didn't expect). Hopefully the problem will be taken care of soon, but in the meantime I wanted to pass along how much I appreciate your having a help line that is actually there to help you. (Funny, I know, but true ...) Again, thank you! Barb Barb
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