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Started with FedEx gone wrong. Thought they lost the computer! Had to order a new one since work couldn't wait. 2nd MSI overnight delivery for a really fair price. Unexpectedly, both show up at my door at the exact same time by 2 FedEx trucks. Had them both up and running for work in 45 mins. Was so impressed kept both computers. Jordan at CompSource is what a customer service associate should be. He answered his phone every time I called. No delays in service and very knowledgeable. Found exactly what I needed on the spot. This would have taken weeks with any other company. Have had 8 laptops in my life and this company has been my favorite. Thanks Jordan! MSIFORLife