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I was wanting a new 17.3" screen with light up keyboard for my work. I bought an ACER which unfortunately in long run we found out the 4th generation processor couldn't handle the Windows Pro 10 version which is what I needed for my line of work. I had spent 10 hours with IT helpdesks at ACER, my company, and Windows to try to get my encrypted computer to accept the upgrade to PRO. Unfortunately, it didn't work. I had to get a 6th generation processor instead. The guys at CompSource were so helpful in finding one for me and expediting the exchange I was up and running in no time. Believe me, after sending thousands of dollars in computers across the country to get the old one wiped and returned and getting a new one to replace and nothing I repeat nothing went awry. I'm up and running again with PRO! I would only buy from CompSource. No hassle and very knowledgable!!! Laura Travelling Circus