Customer Testimonials
Here's what some customers are saying...
Customer satisfaction is our number one goal! We would like to hear your feedback regarding our customer service, technical support, and/or product selections. CompSource feels so strongly toward your feedback positive and negative that each and every suggestion is forwarded directly to the president of our company!
Saitek Flight Yoke
I just want to thank you for your totally awesome service and product, and please don't forget the very fast shipping. Your company and stores are amazing. I am very pleased with all of the outcome of purchaseing my item at your store. Thank you so very very much, Merry Christmas and may you have a very prosperous New Years, you deserve it.
MSI Bought 2
Very happy with both computers purchased. Even had a inquiry from the salesman checking if all was well. I'm using them for work and personal use. My experience with working from home for the past 8 years has lead me to using top of the line gaming laptops because they outlast the lower end models. Much easier to keep using the same one for years than constantly having to upgrade. And they are fast!
Excellent Sales Support
I had some questions regarding a redundant network system and how to go about installing it so I emailed the sales team. Jordan O. went above and beyond getting a hold of the networking team and responding to me very quickly with a solution and information about the options I had. Quick and easy, will definitely buy from CompSource again.
Crisis turned out for the best
Started with FedEx gone wrong. Thought they lost the computer! Had to order a new one since work couldn't wait. 2nd MSI overnight delivery for a really fair price. Unexpectedly, both show up at my door at the exact same time by 2 FedEx trucks. Had them both up and running for work in 45 mins. Was so impressed kept both computers. Jordan at CompSource is what a customer service associate should be. He answered his phone every time I called. No delays in service and very knowledgeable. Found exactly what I needed on the spot. This would have taken weeks with any other company. Have had 8 laptops in my life and this company has been my favorite. Thanks Jordan!
Mr
The product that was sent was damage. No fault of CompSource. Cathy got involved and gave me the option of a replacement or a refund of my money and apologize for the inconvenience. I chose the refund which she promptly refunded. I will shop there again. They are very customer service oriented.
Extra-ordinary effort
I would be grateful if you could pass this on to your CEO and CFO.
"As far as I am concerned, even though I have not received the item yet, CompSource has fulfilled everything in our agreement.
This was made possible only by the extra-ordinary effort, understanding and good-will of Rich Burson."
I do not use public social media or the like, but if you have a way to quote the above, with 100% anonymity, so more people are aware of and can benefit from your service levels, please do.
Regards
Real Deal
I have been with Ebay for 20 years but CompSource had a shed foundation I really needed. They accept Paypal, so I ordered and held my breath! Sure enough, I received tracking and it arrived within a few days. I'm real impressed and will not hesitate purchasing from them again. Thanks
WOW - Amazing Experience
I was very impressed , and extremely pleased with the shopping experience I recently went through when purchasing items off of CompSource.com!
Not only are there prices very comparable if not BETTER, than other online retailers, but the Customer Service experience was hands down the best I’ve experienced in years!
It was as if they were sitting right next to me while I was searching for the best product, to meet my needs! nothing more or less!
Saving me time, money, and that nasty feeling you get , when shopping at a retailer! When an associate pushes a product on to you , just because they need to get the product out of the store, and or off the shelves!!
It was easy, pain free, and the best part was, I didn’t have to wear a mask, wash my hands, and or drive to ten different stores to get the biggest bang for my buck!
I highly recommend shopping through CompSource.com , it was simply an Amazing, Shopping Experience from my living room sofa !
Thank you again CompSource for making my shopping experience not only easy, but wonderful !
NG
Cambridge Lancaster Sofa
I was skeptical because it's not Amazon prime but they have PayPal which made me feel more confident with this transaction they did a great job of keeping me in the loop. CompSource came through on their part and yes I would buy from them again.
Thanks again for the easy and stress free experience.
Jason G.
Above and beyond!
This was my first time dealing with CompSource and I have nothing but good things to say. JORDAN WENT ABOVE AND BEYOND to get my order details sorted out and kept me up to date during the entire process. Customer service was amazing, and what you want out of a great company. I am so pleased with my experience. Keep up the great work!
Great Company
i had bought a laptop it arrived damage to shipping i quickly contacted CompSource and they immediatly launched an investigation and they not only got back to me the next day with a return label but they were able to get me a refund fast and easy cathy was amazing with the whole process 10 stars for this company
** Published testimonials are genuine and are not edited or altered by CompSource. CompSource reserves the right to post or remove any testimonial at its discretion.
I've purchased from CompSource in the past and was thoroughly please with all aspects of ordering process, but especially with the care that was taken in the packing of my order! icee2000More Reviews